Privacy policy

Introduction

We, at Triangulate (Worldwide) Limited take privacy and the protection of personal information seriously. This Privacy Notice sets out details about how we gather, use and share personal information and about individual privacy rights. How we use personal information depends upon the context in which it is made available to us. For further information please refer to our Data Protection Policy.

Our Data Protection Officer (DPO) provides help and guidance to make sure we apply good practice standards to protecting personal information. Our DPO can be reached by using the following email address at enquiry@triangulate-worldwide.com should you have any questions about how we use personal information.

This Privacy Notice provides up to date information about how we use personal information and will update any previous information we have published about using personal information. This Privacy Notice shall be reviewed and minor updates made from time to time. if we make any material changes to the manner in which we process and use your personal information, we shall announce this on our website.‍

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About us

We are a “controller” of personal information which we gather and use. When we say "we" or "us" in this Privacy Notice, we mean Triangulate (Worldwide) Limited. We are Registered with the Information Commissioner's Office (ICO) within the United Kingdom, under Registration Number ZB634617.

Individuals are entitled to exercise any of the following privacy rights in respect of our processing of personal information:

Access: Individuals can request access to a copy of their personal information held by us, along with details of what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision-making.
Re-Certification: Individuals can ask us to change or complete any inaccurate or incomplete personal information held about them.
Erasure: Individuals can ask us to delete their personal information where it is no longer necessary for us to use it, or where we have no legal basis for keeping it.
Restriction: Individuals can ask us to restrict the personal information we use about them where we are not able to erase their personal information or where an individual has objected to our use of their personal information.
Object: Individuals can object to our processing of their personal information.
Portability: Individuals can ask us to provide them or a third party with some of the personal information we hold about them in a structured, commonly used, electronic format so it can be easily transferred.
Withdraw Consent: Generally, we do not require consent to process personal information and so we do not ordinarily ask for consent to process personal information. However, where we do ask for consent to process personal information, individuals have the right to withdraw their consent at any time.

Please make all requests to exercise privacy rights in writing by sending an email to enquiry@triangulate-worldwide.com

We are required to verify the identity of anyone requesting to exercise their privacy rights and we may ask individuals to provide valid identification documents when making a request to allow us to do this.

We shall not make any charge for responding to any request from an individual exercising their privacy rights, and we will respond to any requests in accordance with our obligations under data protection laws.

Individuals can make a complaint about how we have used their personal information to us by contacting us as noted above, or to an email address for the ICO https://ico.org.uk/concerns/‍

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‍On-line activities

We use cookies to track your use of our website and pages accessible from our website.

A cookies is a small file which is sent to your browser and stored on your computer's hard drive. Cookies help us understand and track your use of our websites and help us identify where we can improved the information and services provided via our website.

We use the following categories of cookies on our website:

Strictly necessary: These cookies are essential for certain features of our websites to work (for example, making payments online). These cookies do not record personally identifiable personal information and we do not need your consent to place these cookies on your device. Without these cookies some services on our website cannot be provided and certain parts of our website cannot be accessed.
Performance: These cookies are used to collect anonymous information about how you use our website. This information is used to help us improve our website and understand how effective our website is. In some cases we use trusted third parties, such as Google Analytics to collect this information for us but they only use the information for the purposes explained.
Functionality: These cookies are used to provide services or remember settings to enhance your visit, for example by using your IP address. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites.
Targeting and Advertising: These cookies are used by trusted third parties to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Information contained in these cookies is anonymous and does not contain personal information.

If you would prefer to restrict, block or delete cookies from us and our third party advertisers, or any other website, you can use your browser to do this. Each browser is different, so check the "Help" menu of your particular browser to learn how to change your cookie preferences. If you choose to disable all cookies we cannot guarantee the performance of our websites and some features may not work as expected.‍

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Type of information held

We may use personal information in the following circumstances:

Business Contacts: We hold the names, job titles, employer details and professional contact details for various business contacts, including client contacts, supplier contacts and interested parties who have signed up for our newsletter via our website.‍
Capacity Building, Training, Auditing and Oversight: Most of our clients are incorporated entities, however in the course of conducting audits and processing certifications, we may collect and use personal information of individuals that work for our clients. This can include names, contact details and information about an individual's work or role at our client.‍
Training Services: If you have signed up to one of our training courses, we will process your name, job title, employer details, professional contact details and information about your performance on the training course. We may also collect and use some special categories of personal data such as dietary information or disabilities in relation to access.‍
Contract Auditors & Trainers: If you are a contract auditor or a trainer, we will process your name, professional and personal contact details, CV and professional background, payment details and information about the work you complete for us. We may also collect and use some special categories of personal data such as dietary information or disabilities in relation to access.‍
Referring Consultants: If you are a consultant that refers sales opportunities to Triangulate, we will process your name, professional and personal contact details, CV and professional background and information about the work you refer to us. ‍
Job Applicants: Where you apply for a role with us, we will process the personal information you provide to us as part of your application and any interview selection process. This will ordinarily include your name, personal contact details, professional history, education and qualifications and references. We may also collect and use some special categories of personal data about job applicants, such as information about an applicant's racial or ethnic origin and some health information regarding any medical conditions or disabilities.

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‍How long is personal information held

We shall never retain personal information for any longer than is necessary for the purposes we need to use it for. Generally, in respect of personal information gather in the context of a contract, we will retain personal information for the duration of the contract and a period of up to 6 (six) years after the contract has expired or terminated, in case such personal information is required for the exercise or defence of a legal claim during this period.

We may also retain personal information for as long as required by law or regulation or instruction of a relevant accreditation, oversight body or regulator.

Unsuccessful job applicant information is retained for a period of 12 (twelve) months after the position has been filled.

We will retain the personal information of business contacts that receive our newsletter until they opt-out or unsubscribe from our newsletter.‍

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Sharing information with third parties

We only share personal information with third parties:

to the extent necessary for fulfilling the purposes outlined above, including where necessary for the provision of services.
where we are under a legal or contractual obligation to do so.
where it is fair and reasonable for us to do so in the circumstances.

We may share personal information with the following third parties:

Suppliers: We use a number of different suppliers, including I.T. suppliers, payment processors, with whom we share personal information so that these suppliers can process personal information on our behalf. In these circumstances, we take steps required by data protection laws to ensure that these suppliers protect the personal information we share with them.
Accreditation & Oversight Bodies: We may be required to share personal information with accreditation, oversight and/or regulatory bodies who monitor our certification, audit and training services to ensure that we are compliant with their rules and requirements when issues certificates and/or certification.
Government bodies: We may be required by law to share personal information with government bodies and regulators (such as HMRC).

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3 June 2024

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